Most independent insurance agencies are family owned and operated (and argued over!). Most generate less than $2 million in revenue. Others, like Ansay & Associates, break out to a new level. And for “On Point” listeners, the reason is familiar: culture and brand. Our favorite topic. Listen as principal Mike Ansay walks us through how the firm had grown to 270 employees, 20+ locations around Wisconsin, and $50 million in revenue. “The culture became strategic to our ability to grow,” Mike says, noting the firm hired an exec who leads culture. “Core values are the base. If you don’t have a base to manage your people, you lose alignment. Once you lose alignment, your business is put at risk.” Mike walks us through his core values, and addresses the priority on technology. In fact, the firm is on a journey to resemble more of a tech company that happens to sell insurance.

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