Customers First Podcast

Leadership Includes Trust, Hope, Humility & Empathy with Rich Levene


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In this episode, Tacey is joined by the Founder of Dignity Leadership Consulting & Author of "You're Doing It Wrong, Stop Managing & Start Leading," Rich Levene. 

Rich discusses his journey from being a high producer to learning what true leadership is through his master's program. He emphasizes the importance of trust, hope, humility, and empathy in leadership and how building a culture of leadership within a business involves everyone, not just those in formal leadership roles. Tune in to hear more about Rich's rich insights and experiences in leadership and personal growth!

Timestamps:

3:17: The Importance of Doing It Right 5:56: Leader vs. Manager Distinction 6:36: Leading People, Managing Things 9:48: Collaboration vs. Cooperation 10:05: Fostering a Collaborative Culture 17:26: Addressing Authoritarian Leadership 19:07: Creating a Culture of Leadership

 

Rich's Contact Information:

Website: www.richardlevene.com

Instagram: @dignityleadership

LinkedIn: @richlevene

Link to Book: You're Doing It Wrong

 

Tacey's Contact Information: 

Website and Social Media Links: www.taceyatkinson.com  @taceyatkinson

Thank you for tuning in, and Tacey looks forward to having more valuable conversations together in the future.

Remember:

Customer Centric Cultures Create Magical Customer Experiences.

Now Go Spread the Magic!

 

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Customers First PodcastBy Tacey Atkinson

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