So many questions come up when we discuss leadership on this episode..
-Do we need the title of leader or manager? Is one better than the other?
-Do we need the role in every area, or can employees be empowered to take the lead?
-In setting expectations, how does wordings like “within reason” or “at your discretion”, create issues on the front line?
- Is creating hierarchy a false advertisement for growth and more of an opportunity to create distance between Execs and the front line?

*Bonus conversation
- Get rid of the traditional resume and do THIS instead!
- Why is tenure 2-3 years on average, instead of the rare 25+years it used to be? 
- Does your company have provisions for how to deal with screaming customers and employee safety?