Leadership and management are often used interchangeably. However, what family business members miss is that one refers to activities whereas the other refers to influence. Great leaders learn how to cull out dysfunctional behaviors and people and unleash the energy and potential of individuals.

Watch our blog this week as Wayne discusses a terrific book Leadership Is an Art to summarize the key characteristics of an artful leader and explains how executives and managers can learn leadership skills that build better, more profitable organizations.