In this episode of Loan Officer Team Training, I talk with Richard Smith, owner & CEO of Remote Assistant Scout, about the importance of strong leadership in remote work environments, especially when it comes to hiring and managing virtual assistants. Richard and I dive into key topics like effective communication, building trust, creating a positive culture, and the step-by-step process of bringing virtual assistants onto your team. He also shares insights from his chapter in the book we co-authored- Leadership Matters, highlighting how great leadership can boost productivity and strengthen team dynamics.

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Episode Resources:

https://remote-assistant-scout-1.phonesites.com

https://www.linkedin.com/in/rsmithcrown

Leadership Matters book: https://a.co/d/09PZVj7

https://leadershipmatters.us

https://aneedwefeed.org

Show Highlights:

00:00 - Leadership Matters

01:45 - Leading Remotely

02:55 - Work Less, Grow More

05:05 - Clarity and Consistency in Communication

08:05 - Fostering Trust Virtually

16:15 - Building Culture with a Remote Team

18:35 - Managing Time Zone Differences

21:20 - Remote Assistance Scout

23:40 - Managing Without Micromanaging