Leadership Podcast Series



Just over a year ago we did a 100th Episode Series where we talked to 5 great guests about various digital marketing channels and how they have evolved over the past 20+ years. This year we thought we would do a similar series but instead focus on something more "practical" to our listeners. 



So the next few episodes are going to be some great talks, a bit longer than our normal episodes but each one is really going to focus on a situation and leadership.



We hope you enjoy them as much we enjoyed making them!



Leadership Series Guests & Episodes



Building and Hiring Digital Teams W/ Sean McGinnisManaging Marketing Teams W/ Lauren VaccarelloLeadership & Growth W/ Amanda OrsonLeadership & Teams W/ Mark Barrera



The order honestly is just the way we recorded them. So if you start with the first or last or one in the middle it doesn't really matter. For the rest of June be sure to check back here or your podcast player of choice 2-3 times a week to catch all the episodes.

E155 – Leadership Series

The Digital Marketing Podcast is hosted by Mat Siltala and Dave Rohrer. In each episode the goal is here to help educate business owners (small, midsize and enterprise) and those working in the ever changing digital marketing fields. Every episode will cover one marketing or business topic and try to give the listener actionable tips each time. Topics covered will include but not be limited to hiring, social media, content marketing, running a business, SEO, PPC, and much more.

Technology

Tech News

Podcasting

Gadgets

Software How-To

Business

Investing

Careers

Management & Marketing

Business News

Shopping

We would like to thank all of you have listened to one, 3, 30 or lots of our episodes. Hopefully we entertained for 20 minutes and taught you something along the way as well each week for the past 4 or so years.



We would also like to thank the awesome 47 guests that we had and even those we tried to have on and just couldn't make schedules work.



Again to all that shared our tweets, listened, told others about the show, or supported us in any way over the past four years:



We Thank you.



Dave & Mat



Full Transcript



Mat Siltala: Welcome to another exciting episode of the business of digital podcast, featuring your host, Matt and Dave roar. Hey guys, excited to have you join us on this, uh, business of digital episode, uh, grateful for you all. And, uh, Dave, I don't know if I just jumped right into it and uh, let let everyone know, but, uh, yeah.



Hey guys, we want to let you know that, uh, episode 200 that you're listening to right now is our last and final episode of this podcast. So we just want to say thank you all until further notice. Yes. And we can put that little asterisk in there.



[00:00:43] Dave Rohrer: Site's going to remain up. All episodes will remain up for at least a few years.



I'm going to host them. It'll all be up. So,



[00:00:52] Mat Siltala: and speaking of a few years, it's been a good few years. We were talking about it. It's between four and five years that we've been doing this. And, uh, you know, you were



[00:01:00] Dave Rohrer: April, 2017. I think it was when we uploaded the first.



[00:01:03] Mat Siltala: Oh, wow. So yeah, it's been awhile. And uh, I thought you, you know, with what we were talking about before we started recording, I thought that was interesting about, you know, like, let's go and check out some of the major shows that we like or whatever, like how many episodes have they done or whatever.



And a 200 is a pretty good run. And, uh, I just wonder



[00:01:23] Dave Rohrer: TV shows. We're not a TV show or at all at all.



[00:01:28] Mat Siltala: Oh yeah. But, uh, but yeah, I just wanted to, you know, thank you Dave, for, you know, you and I had a conversation about this, uh, many years ago and we both kind of agreed that we, again, anyone that has been listening to the show forever, they know that we hate writing and that's why.



Started this show, but so much easier, so much easier rate full this way. Oh, it is. I love it. And I'm grateful for you that you kind of pushed me into, into making it happen as well and doing this. And so thank you, sir, for all that you've done for this podcast and all the effort that you put into it to make it what it was.



It has been my pleasure being a co-host of the show with you.



[00:02:09] Dave Rohrer: So thank you, sir. And thank you to all the guests we've had. I don't know the number off the top of my head, but I can probably figure that out as I'm rambling about how many guests we've had from our first one to our last one, which who was Mr.



Cushing? I think, I think any was technically our last guest then. And our first guest was, um, Allison.



[00:02:38] Mat Siltala: Hm.



[00:02:39] Dave Rohrer: I think it was well, this and Stratton I think was our first guest. Oh, wow. I believe,



[00:02:45] Mat Siltala: um, my guess would have been Melissa, but you're probably



[00:02:48] Dave Rohrer: right. I think Melissa was one of the first it's like one of the first, but so far, we've had 49. That includes us. So 46.



[00:02:57] Mat Siltala: So, you know, as I was thinking about this, like I knew that the show was coming on and, and I got to say, it's been kind of bittersweet for me.



Um, you know, I, I definitely know that it's time for this and you're busier than ever. And, uh, things have definitely changed on my end. And so like, um, it's definitely the right time, but it's bittersweet because I really have enjoyed this, but it got me thinking back about just all the different episodes and

E200 – Thank You

After 198 episodes over the past 4 years we thought we should do something of a roundup on what we have learned about having guests, sound, tools, format, style, and also a few things that we would have done differently.



Past Podcasting Resource Episodes:



E43 – Podcasting Best Practices & LessonsE85 – How to Get Booked on PodcastsE94 – What are the Best Podcast & Site Hosting OptionsE120 – What Goes Into Making a Podcast EpisodeE172 – What is the Best Transcription Service?E192 – Redundancy. Redundancy.



Full Transcript



Mat Siltala: Welcome to another exciting episode of the business of digital podcast, featuring your host, Matt and Dave roar. Hey guys, excited to have you join us another one of these business of digital podcasts. And today we decided it would be good to just jump into some podcasting lessons lessons a day when I've learned over the.
Um,
[00:00:25] Dave Rohrer: literally years years
[00:00:27] Mat Siltala: now. Yeah, we were talking about it four to five years now. But, um, the thing that you said that surprised me was the last time we did, this was episode 43. If you guys wanted to check that out, but this is episode 1 99. So it's been a while, Dave
[00:00:43] Dave Rohrer: it's. Yeah. Uh, we did it to look back on our first 42 episodes kind of, I think it was like the end of the first full year we'd been doing.
Yeah, it was like a plus or minus. But it was after our first year. So we kind of talked about the format guests, first note, guests, frequency, podcast gear, set up recording tools that we kind of used. Um, and I still think that's the biggest question is always, um, and I saw someone say that there's, there's still 300 million podcasts out there looking for you.
On any given day, um,
[00:01:16] Mat Siltala: just think of the amount of spam that you and I get on the daily. What are they wanting? Yeah,
[00:01:21] Dave Rohrer: well, yeah. Number of people that applied to be guests on the show, um, the number of people that were emailing us and pinging us with horrible pitches and we've, there's a w w uh, speaking of, um, episode 85, we did how to get booked on podcasts and basically talked about all of the bad.
And the horrible outreach examples we have. Uh, and that was, and that was what in the two years. So we still had another two or three years of examples probably right now, if I was to go digging in emails. Um, yeah. So I think if you have never, I think my first lesson would be. We sat down and talked through what we wanted to do.
And we actually basically were like, well, we, we chit chat about kind of this stuff anyway, why don't we just record it? So I think for us, it was a little easier. Um, we've never really had a crazy format. We've never, um, I know there's people that have, um, scripts for their podcasts and literally just read the script.
[00:02:27] Mat Siltala: But what you're touching on. I think that's the most important thing. And I'll let you finish your thought, but like, I think the, the thing that, uh, stands out the most is figuring out what works best for you specifically. And for us, that's what worked well between us, because you and I could have amazing conversations all the time.
And again, like you said, that's why we decided, Hey, let's just start recording this stuff. But I think. If we tried to do it any other way, like it might not have been as well. Like this is the style and this is the method that worked for us. And I think that's what people have to figure
[00:03:02] Dave Rohrer: out. And I think it also depends on what you're, how you're approaching it.
So ours was to be a conversational discussion, deep dive into one topic per episode. Now, if you were to listen to marketing, no clock, their format is completely different. They have to have some sort of basic outline. Research, you know, with a list of resources that they always kind of talk about type of thing.
Um,
[00:03:28] Mat Siltala: and don't get me wrong. That's totally fine. I'm no

E199 – Podcasting Lessons

In Episode 191 we talked Making Your Own Career With Duane Forrester and covered a ton. There was something that came out of the conversation that we wanted to dive a bit deeper into and thus this episode does just that.



In our daily work lives we get focused on some project, report, deliverable, request, launch, product, and so on. Or something new comes out and suddenly everyone just cares about Schema, Canonical Tags, some new social media network, a new type of PPC ad type or maybe site speed.



Sometime ago we did a show about When Best Practices Aren't Best Practices and while we aren't saying that again here - we are saying that you need to be doing all of the things for the business that make sense all the time.



If you are an SEO and suddenly care about site speed have you never looked at conversion rates? Why didn't how fast or slow a site load matter 3 years ago, 5 years ago or even 10 years ago?



If you do PPC and suddenly care about some social network why? What changed? Is your budget stretched already? Why aren't you looking at the landing pages and creative?



Now go give a listen to the episode and as you do think of these things:



What will move the needle for the business.What low hanging fruit is out there in my channel?How can I work with other teams/channels and help raise all of them?What will generate the most revenue for the business?



Full Transcript



Mat Siltala: Welcome to another exciting episode of the business of digital podcast, featuring your host, Matt and Dave roar. Hey, you guys excited to have you join us on another one of these business of digital podcast episodes. And, uh, today we're going to kind of, I guess you would say piggyback off of an earlier topic that we had discussed, discussed disclosed with Mr.



Dwayne us. And, um, we're going to talk about digital marketers and what they need to stop ignoring. And this got me thinking day when I, you know, I'll let you do your little, um, you know, your little thought process on this and the direction that you want to go. But, um, this got me thinking about how you remember the fight forever.



Like the old school . Um, I remember we used to have to fight to get like, uh, businesses to even take SEO seriously. Now it seems like most of them are actually, you know, they have it mark, you know, they have it budgeted in and it's not, not a final. No, not at all. No, I know. Not all, but you have to use much better.



Yes, it is much better. And that's my point. And so like with that, You know, there's always new things that are coming up. There's always new techniques. There's always new tools that can be used. There's new things that Google are being, or whoever offers us. And so anyway, I just thought that this was an interesting, you know, way to lead into it, but, uh, you know, why don't you share with us kind of your direction of what you wanted us to, to talk about with this, but, uh, I just, don't, that's just a random thought that I had as all.



Well,



[00:01:42] Dave Rohrer: and I don't remember I'll link to it. Um, cause it was a good long conversation with Dwayne, but one of the things he was just like, I think the example and I, in my notes, it was something about, you know, SEO is fixating on certain things or over and suddenly. And like, I think, you know, like core, core web metrics and site speed and that kind of stuff right now is like, that's all everyone cares.



Um, where were you five years ago? 10 years ago. Like why, why didn't if your host was slow 10, 15 years ago, matter if your page, you know, loaded really slow, especially then when everyone had slower internet and it took, you know, longer to download that MP or that MP3, that PDF that had those ridiculous images that, you know, no one should ever forget.



That was a bad user experience that you could hurt your conversions. It mattered to SEO. It mattered to the business. Then why suddenly in 20 21, 20 20, does everyone suddenly care abou

E198 – Digital Marketers Need to Stop Ignoring These Things

Oh sorry, we know Google has the wrong hours - so why not fix it? Oh sorry, that schedule/PDF on the site was from Spring Break and not Spring 2021 - then why is it still on the site and why wasn't the dates clear? Why are there no hours or photos (mini golf course on hotel's website) - hotels are awesome examples of doing this poorly. Dave found so many "bad" examples while on a recent trip.



Outdated Info = Loss of Business



You could be losing short and long term business based on how people react with your site, social profiles and more. It can be a pain to keep things up but for a user the goal is to make it easy for consumers to spend money with your business.



Photos, addresses, hours, etc. - this isn't about Local SEO. This is about having someone trust the information and understand what is open, where you are, and just what is going on. People want to get out, they want to travel but if they go out of the way to visit you and you are closed. Why would we try again?



Make it Easy



Show photos on your site. Let people see the seating, hours and just the most basic information. Hotels and Casino's are notoriously horrible about this. They tend to have one page "microsites" that give no information or help. Think about what questions visitors have and make sure your pages answer them.



Be customer service without having to be customer service!!!



Plan out Profiles



For whatever websites and profiles you have for your business, create a list. Not just one of social profiles but anything that has your hours, information, and reviews that you care about.  Have a list and keep it updated so that you can easily go through a checklist to update hours, menus, and so on. 



Full Transcript:



Matt Siltala: [00:00:00] Welcome to another exciting episode of the business of digital podcast, featuring your host, Matt  and Dave roar. Hey guys, uh, excited to have you join us on another one of these business of digital podcast episodes. Yeah. I know that you have a, uh, you know, you have a reason why you came up with this one, but, uh, as we were chatting, as we tend to do before we wrap up.



Uh, it got me thinking about how important this topic was. And basically, um, it may be tedious for business owners to go in and make little updates, uh, to Google with the correct hours, or if they have wrong hours and fixing it, you know, you know, what are your hours for spring break or this or that or whatever.



And I know that, you know, this idea came to you from a recent vacation that you were on, but it got me thinking Dave, about how, you know, I recently. Uh, took a trip to the big island and, uh, um, this was like, uh, uh, towards the middle of may I think. And, um, you know, there were still a lot of COVID well, I mean, there's still to this day, a lot of COVID restrictions going on on the Hawaiian islands.



And so it was no different when we were there. And so this was a big deal because, um, when we were going to make, um, reservations or we were seeing if certain things were open, Um, you know, it, it made a difference of where we booked or where we ate or what we did or who we called, because, um, if I could see that a business owner hadn't really touched their accounts in a while, or didn't give any kind of COVID update or is there any kind of outdoor seating area?



Are we still open for outdoors? Uh, take out or we, you know, like exactly how are we doing it all? Um, you know, those businesses got passed up and they got overlooked. And then also it was frustrating. Cause there was some where, you know, they would say one thing on the website and then, then we did get to their place and, um, it was completely different or you had to have a reservation, but they didn't say anything on their listing that you had to have a reservation or you'd be turned away.



And so that's the kind of stuff that frustrates people and that's kind of stuff that gets negative reviews written, uh, about you. And so th

E197 – Keeping Your House in Order

If you are looking to up your reporting and dashboard game this is the episode for you. With Annie leading the charge we cover a large number of tools, chart types and ways that we digital marketers are not helping ourselves.



We need to go beyond the same 3-4 chart types and do better and be better. So dig in with us as Annie drops knowledge for almost 45 minutes!



Data Studio vs Excel vs Google Sheets vs Tableau



Annie takes us down her path of finally out growing Excel, finding Google Sheets but also growing past that. 



Eventually Annie fell in love with Tableau (this was before Google Data Studio was even available). That said if you want something with a low learning curve that allows you to create elegant visuals, Google Data Studio can be the solution you need.



Data Studio though doesn't offer histograms and lacks the ability to do deep statistical analysis.



Histograms & Box Plots



If you get nothing else from this episode we hope you take a look at these two chart types and look to use them more for your marketing analysis and reporting.



Annie does walk through the upside and when to use these so be sure to listen (starting around the 12 minute mark).



Want some ideas? Crawl data, Web Core Vital Data and other examples are given by Annie.



Note from Dave & Matt



As what happens with guests from time to time we run into sound issues so as you will be able to tell Matt and Dave are turned down and Annie is highlighted. We always try and avoid this but sometimes it happens and we apologize!Dave & Matt



Data, Reporting and Annie's Resources



AnnielyticsMaking Data Sexy BookExcel Chart PickerRegex for Marketers: Plain English, Real World ExamplesBox Plots: The Unsung Heroes of Data AnalysisWeb Analytics 2.0 Book



Full Transcript:



Matt Siltala: [00:00:00] Welcome to another exciting episode of the business of digital podcast, featuring your host, Matt  and Dave roar. Hey guys, excited to have you join us on another one of these businesses, digital podcast episodes. And today we have a fun one. Um, I would like to welcome any crushing, any thanks for joining us.



Annie Cushing: [00:00:23] Hey guys, it's a pleasure to join you.



Matt Siltala: [00:00:27] I normally do like an intro or whatever, but like with you, you're an old friend. So, um, it's kinda hard to like put everything that I know about you and then like a five minute or a five second intro as to, uh, you know, um, who you are and what you do. And so maybe just to take a few minutes and just like, so our listeners can know who you are, at least what you want them to pull out you, and then we'll just jump into it and go from there.



Annie Cushing: [00:00:57] Yeah, that sounds great. So I had an interesting journey to the digital marketing world. I actually started way back in the day in editorial and I was working for a publishing company and we just started. Of asking kind of big questions about where the traffic was coming from. And this was back in 2006 and there wasn't an established, uh, analytics field, especially not web analytics.



It was the wild, wild west. So I just started learning everything I could. Like at night and just kind of, you know, experimenting and after about a year or two of doing that, I thought, oh, I wonder if other people have the same questions because there weren't that many blogs at that time. And the ones that were out there were very technical, much more written for developers than marketers and analysts.



And so I decided to try a different approach and it kind of gained traction and. Yeah, my, my brand analytics has started as a joke on Twitter and became a brand, you know, quite accidentally. So, uh, and now, you know, I really focus on data. My tagline is I make data sexy. I wrote the books, making data sexy.



Yeah. Yeah. That was. Bucket list item for me, that was something I had wanted to do for years. And I just wanted to be able to give people kind of a desktop

E155 – Leadership Series

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