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In this episode, we will be discussing the essential leadership traits that are required to build a customer-centric organization. We will analyze the characteristics of expert, achiever, and catalyst leaders, emphasizing the effectiveness of inclusive leadership. Additionally, we will explore how people can deal with bad leadership and how they can develop and grow their own leadership style. We welcome you to join us as we delve into this topic.

Join Shawna Cullinan, Jörg Pietruszka,  Diana Larsen,  Sheila Eckert, Sheila McGrath, Hendrik Esser, Ray Arell, and all the callers to the monthly live event as we explore this topic.  For details on the next live event or how to support our show, please visit  acnpodcast.org.

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