Jay is a global leadership expert and former Pfizer executive who led innovation and inclusion for over 20,000 employees.

Now Managing Director of Making Shift Happen, he helps top organisations navigate culture and behaviour change.

In this interactive workshop, you’ll hear:

✅ The biology and psychology of change, including why fear shows up - and how to use it as a driver for growth rather than resistance.

✅ How to facilitate a Fear Register conversation to surface and address hidden fears in your team - turning anxiety into aligned action.

✅ How to apply the Venture Scape model to map the emotional journey of change and build empathy and resilience at each stage (Dream, Leap, Fight, Climb, Arrive).

✅ Develop Change Agile Skills using the C-MAC Model (Cognition, Motivation, Action, Connection), with practical strategies to boost adaptability and effectiveness.

This is real, human-centred leadership in action - designed to equip you with tools you can implement immediately!