Shradha and Rupert are joined by Nathan Lavoie, Global Head of Organizational Change Management and Readiness at Sanofi. Drawing from his experience at Sanofi, CVS Health, Accenture, and Deloitte, Nate unpacks what it really takes to lead sustainable change—from strategy through to execution.

The trio explores:

• How to create a compelling change narrative that cascades with consistency
• Why operating model change is more than boxes and lines—it’s a people journey
• The practical tools behind good change: fishbowls, espresso chats, start/stop/continue
• What it means to center psychological safety and trust in change delivery
• And why "power skills" are the new must-haves for modern leaders

Whether you're rethinking your structure, launching transformation, or just wrestling with organizational inertia, this episode is your blueprint for leading change that actually sticks.