How do you transform a 1600-person global agency without leaving your people behind?

Annabelle Walters is Global Chief People Officer at Jellyfish, leading the people and talent strategy across 30 offices in 22 countries. She’s helping reshape performance, culture and leadership while preparing the business for an AI-driven future.

In this episode, Annabelle shares how she:

• Defines high performance around impact - and not visibility, busyness or activity
• Pushes leaders to talk openly about change, rather than letting uncertainty fill the gaps
• Treats AI adoption as a shared responsibility between the business and individual employees
• Rebuilt performance management to connect individual goals to wider business outcomes
• Explains why removing line managers created distance between leaders and their people
• Uses radical transparency, frequent town halls and open dialogue to keep a global business aligned

Annabelle offers a candid perspective on how to lead people through large-scale transformation and prepare teams for an AI-shaped future.