Guest : Jon Walton

Title: Chief Information Officer, County of San Mateo, CA

You may be required to have one-on-one difficult conversation with an underperforming employee or even set expectations with an unreasonable boss who is creating impediments,  jeopardizing organization's interest. These conversations are required in boardrooms as well as on personal front in familyrooms with an intention to help correct course for those who matter. As a leader, how are you developing this much needed competency?