Middle managers are often the most overlooked—and overloaded—leaders in an organization. Caught between executive pressure and team expectations, they’re expected to influence without authority, stay motivated under stress, and manage up, down, and sideways. So how do you actually thrive in the middle?

In this episode, Susie and James shine a light on the unique challenges and potential of the middle layer. They explore how this group quietly drives results, holds critical relationships, and often shapes culture more than anyone else. With stories, research, and tactical advice, this conversation will shift the way you think about middle management—whether you’re in it, supporting it, or leading it.

Key Takeaways from This Episode:

• Why middle managers are often the most powerful yet underutilized layer in a company.
• How to give middle leaders the tools, space, and boundaries they need to lead effectively.
• What it looks like to model leadership that motivates and empowers from the center.

Join the Conversation:
Are you leading from the middle—or supporting those who do? What have you learned about navigating the pressures and potential of this role? We’d love to hear your take.

CONNECT WITH SUSIE:
https://www.linkedin.com/in/susietomenchok/

CONNECT WITH JAMES:
https://www.linkedin.com/in/capps/