In episode #6, Tom sits down with Alex Mauricio, President and CEO of Bristol Hospice, for an in depth conversation about leadership, culture, and the future of hospice care. Alex shares how growing up as “free labor” in his mom’s home health agency shaped his career, how he entered hospice, and how he now leads one of the largest and fastest growing hospice organizations in the country.

They talk about Bristol’s 20 year story, including their major expansion through organic growth and De Novos, their specialty programs like Breathe Easy, Bristol Palliative, and pediatric hospice, and their commitment to the We Honor Veterans program. Alex also shares his personal patient story that changed his life and why he believes culture and people are the core drivers of growth.

You will also hear Tom and Alex explore:

• How to balance mission and margin

• Why hospice leaders must be intentional about culture

• How Bristol supports clinician grief and burnout

• What HOPE means for the future of care

• How technology, AI, and innovation will shape clinical work

• Why ESRD patients and behavioral health patients need better access to end of life care

• The importance of collaboration across the industry

• What legacy means to Alex and how he hopes to be remembered

Guest Links:

-Bristol Hospice: https://bristolhospice.com/

-Alex on LinkedIn: https://www.linkedin.com/in/alex-mauricio-189b3a33

Sponsors:

-Premier Sponsor: Homecare Homebase: https://hchb.com/

-Episode Sponsor: Levo: https://hellolevo.com/

-Maxwell TEC: https://maxwelltec.com/

-StenoHealth: https://www.stenohealth.com/

Listen to Last Visit First:

-Apple Podcasts: https://podcasts.apple.com/us/podcast/last-visit-first/id1830051182

-Spotify: https://open.spotify.com/show/3iSKGRvHC9Bk3iq7l8UPxs

-YouTube: https://www.youtube.com/@lastvisitfirstpodcast

-Website: https://www.lastvisitfirst.com

-LinkedIn: https://linkedin.com/company/last-visit-first

Resources Mentioned:

-We Honor Veterans Program: https://www.wehonorveterans.org/

About the Show:

Last Visit First shares real conversations with leaders shaping the future of home based care. Hosted by Tom Maxwell, Chairman of Maxwell TEC.#Home Health, #Hospice, #Leadership, #CareAtHome