In this episode, we explore learning leadership with Adele Cook, the Chief Learning Officer of the State of Arizona Department of Economic Security (DES), including how the agency serves and supports its stakeholders and learners.

In this interview, we explore how DES gains alignment and buy-in for learning programs, and how making the skills and expertise of the L&D team available has been able to produce alignment, trust and collaboration with business partners.

In addition, this episode explores how DES, a public agency, approaches measuring effectiveness and return on investment of its learning initiatives, and how risk mitigation and cost avoidance are key parts of their learning effectiveness metrics.