In this episode of SOC Unlocked, host Mick Leach sits down with Lisa Tetrault, Senior Vice President of Security Services at Arctic Wolf, to explore AI-driven threats, SOC leadership, and building a culture that keeps analysts engaged and effective.

With more than 25 years in security and operations, Lisa shares her path from network operations to leading Arctic Wolf’s global SOC, concierge security team, and incident response division. She discusses the rise of AI-powered social engineering, the limits and promise of AI in security, and why “human in the loop” remains critical.

Lisa also reveals how her team combats burnout with smarter workflows, strong recognition programs, and a culture that values variety, growth, and celebration. This engaging discussion shows how people, processes, and technology come together to elevate and fortify modern SOCs—making it a must-listen for anyone in cybersecurity.