The C-Suite Mentor - Business Growth for Small Business Leaders with Theresa Cantley

Leading Through Change: Becoming the Difference Maker When Your Team Resists Transformation


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In this Amuse Bouche leadership episode, Theresa Cantley shares how to lead through change, adversity, and transformation — especially when your team is resistant, risk-averse, or uncomfortable with uncertainty. Through real case examples from the hospitality industry and her own leadership experience, Theresa reveals how to summon the best of who you are, communicate with conviction and adaptability, and create alignment even when the path forward is unclear. If you're navigating restructuring, growth, or major shifts in your business model, this episode gives you the mindset and practical steps to move your team from resistance → action → ownership.

⏱️ Timestamps

00:01 — Introduction to the Amuse Bouche leadership series concept

01:10 — Rapid change in business: economy, supply chain, tech + AI

02:21 — Leadership can feel lonely — but you're not alone

03:50 — Change starts internally: building from the inside out

04:50 — Why old systems stop working and small changes matter

06:15 — Case study: navigating setbacks (leadership change + fire)

07:15 — When leading feels like pushing a boulder uphill

08:10 — Step #1: Summon the best of who you are

09:41 — Conviction + adaptability = empathetic leadership

12:08 — Listening beneath resistance and frustration

14:27 — 3 ways people respond to change

16:51 — The cost of avoiding hard conversations

19:19 — Complaining vs. stepping out of the comfort zone

21:24 — The demand zone: when your vision requires more

23:38 — Flow zone: alignment and momentum

26:03 — Regulating emotion as a leader

28:30 — Step #2 and #3: Define the vision, create the plan, be the example

30:04 — Pivoting when decisions don't work out

32:17 — Getting off the hamster wheel to lead effectively

34:28 — Final takeaway: growth requires leaning into change.

⭐ Key Idea "We must first summon the best of who we are. When we lead with conviction, empathy, and emotional regulation, we become the change maker — not just the one enforcing change."

This episode is for Founder CEOs, business owners, and leaders navigating change, growth, or transformation.

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The C-Suite Mentor - Business Growth for Small Business Leaders with Theresa CantleyBy Theresa Cantley

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