In this episode of The RC Executive Lounge, Shawntea “Taya” Gordon, CEO of Atlas & Perpetua Healthcare Consulting, delivers a masterclass on what it really means to lead revenue cycle teams with clarity, intention, and data-driven discipline.

Taya shares a powerful story about transforming payer contracting workflows in just six weeks by grounding every decision in clean, reliable data. She explains how establishing effective data gathering mechanisms, improving data hygiene, and building stronger analytical capabilities creates the foundation for meaningful operational change.

Throughout the conversation, Taya dives deep into denial prevention, emphasizing the urgency of staying ahead of denials to protect cash flow and avoid downstream operational disruption. She also highlights a major gap across many organizations: the lack of a deliberate, data anchored strategy for patient financing and financial assistance.

Looking ahead, Taya discusses why Agentic AI will play a crucial role in helping RCM teams meet growing demands, reduce the burden on overextended staff, and drive more consistent, measurable outcomes. She also shares her views on the importance of conscious policy, transparency, and responsible implementation when integrating new AI-driven capabilities into established workflows.

Whether you’re a revenue cycle executive, a project leader, or an innovator shaping the future of healthcare operations, this episode offers actionable insights on building smarter, cleaner, and more resilient RCM processes, all powered by data.

Learn more about ArceeHQ and our AI solutions for reducing denials and increasing adoption of patient financing: 👉 https://arceehq.com?utm_source=podcast&utm_medium=podcast&utm_campaign=episode1Download the free white paper: 👉https://arceehq.com/the-financial-engagement-playbook-agentic-ai-strategies-to-boost-collections-with-compassion?utm_source=podcast&utm_medium=podcast&utm_campaign=episode1Evaluate your ROI using the ROI calculator: 👉https://arceehq.com/patient-financing-and-financial-assistance-roi-calculator?utm_source=podcast&utm_medium=podcast&utm_campaign=episode1Subscribe to the RCM Executive Lounge Podcast on your favorite platform: 🎧 Apple:https://podcasts.apple.com/us/podcast/the-rc-executive-lounge/id1834231179🎧 Spotify:https://open.spotify.com/show/6Pzfp41103XlD2ItpFfbdN🎧 Amazon Music:https://music.amazon.com/podcasts/2232884f-10ae-424c-ae65-e21a93b61693/the-rc-executive-lounge🎧 Audible:https://www.audible.com/podcast/The-RC-Executive-Lounge/B0FMZNHLQK?source_code=ASSGB149080119000H&share_location=pdp