<p>As the world grappled with the hardships of COVID-19, Mark Hoplamazian, President and CEO of Hyatt, struggled balancing his personal grief with the harsh business realities of the pandemic. Leaning into his empathy, Hoplamazian transformed Hyatt’s culture, implementing new policies and technology to support employee mental health and well-being.</p>

As the world grappled with the hardships of COVID-19, Mark Hoplamazian, President and CEO of Hyatt, struggled balancing his personal grief with the harsh business realities of the pandemic. Leaning into his empathy, Hoplamazian transformed Hyatt’s culture, implementing new policies and technology to support employee mental health and well-being.

Leading with Empathy: How Hyatt Cared for its People’s Mental Well-Being Amid the Pandemic

The New CCO podcast from Page tells stories that explore the evolution of the CCO. From culture change to digital transformation to corporate purpose, we focus on the issues that matter to today's communications leaders.

Page is the world’s premier membership organization for chief communications officers, PR agency CEOs and educators who seek to enrich the profession and improve corporate reputation management.

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The New CCO podcast from Page tells stories that explore the evolution of the CCO. From culture change to digital transformation to corporate purpose, we focus on the issues that matter to today's communications leaders. Page is the world’s premier membership organization for chief communications officers, PR agency CEOs and educators who seek to enrich the profession and improve corporate reputation management.

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Leading with Empathy: How Hyatt Cared for its People’s Mental Well-Being Amid the Pandemic

Leading with Empathy: How Hyatt Cared for its People’s Mental Well-Being Amid the Pandemic

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