What happens when purpose becomes the driving force behind production?
In this episode of MDs in Manufacturing, Kerry Taylor, Managing Director at Castle Employment Group, sits down with Suzanne Moyes, Deputy Managing Director at Burgess Pet Care, to explore how compassion, innovation and culture are shaping one of the UK’s most loved pet-food manufacturers.
Suzanne’s story is a reminder that great manufacturing is not just about output or efficiency. It is about responsibility. Under her leadership, Burgess Pet Care has continued to grow while staying true to its values of animal welfare, sustainability and community. From investing in greener production processes to supporting animal charities and championing employee wellbeing, Suzanne shows how purpose-led leadership can deliver both commercial and social impact.
Together, Kerry and Suzanne discuss how the business continues to innovate in a highly competitive market while protecting its heritage as a family-run brand. The conversation uncovers what it takes to lead through growth, empower teams and adapt to changing consumer expectations without losing authenticity.
You will hear:• How Burgess Pet Care balances heritage with innovation in modern manufacturing.• The importance of sustainability and responsible sourcing in UK production.• Why empowering people and trusting teams builds long-term success.• How data, technology and collaboration are driving new opportunities in pet care.• The lessons Suzanne has learned about resilience, adaptability and staying true to values.
Suzanne offers a refreshingly human view of leadership. Her insights show how empathy and purpose can strengthen performance, build trust and inspire progress across every level of a business.
Whether you are a Managing Director, operations professional or team leader, this episode will leave you reflecting on how purpose and performance work best when aligned.
MDs in Manufacturing, hosted by Kerry Taylor of Castle Employment Group, brings authentic conversations with the people behind Britain’s industrial success stories. Each episode uncovers how leaders across the UK manufacturing landscape are innovating, inspiring and leading change through their people and their principles.
Follow MDs in Manufacturing on Spotify to discover more stories from the leaders shaping the future of British manufacturing through innovation, sustainability and purpose.