David Farmer. He is such an awesome guy. David serves as the Vice President of Restaurant Experience at Chick-fil-A. He shares about leading with honor, culture, and connecting with customers. This is par 2 of his episode and you're not going to want to miss it! Here are some things you will learn about in this episode:

A good culture has to be real

Connect with your customers and speak to them in a way that matters to them

Own the values of your organization

No margin, no mission

Have thick skin

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Episode 034

 

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