Guest 1: Kirsten Garen
Title : SEVP and CIO, Bank of the West
Guest 2: Jamie Armistead
Title : EVP and Head of Digital Channels, Bank of the West
In order to retain customers, businesses need to continually deliver new, improved and integrated experiences, both in the physical and digital realm. To that end, as part of undergoing a digital transformation, how are organizations leaning back and rethinking innovation, service delivery and integration?