Lean Tours at Seattle Children's Hospital Featuring Jay McNally

This month, Tracy will be interviewing Jay McNally of Seattle Children’s Hospital where we’ll hear all about their famous Lean Tours.

Today’s appetizer is a powerful app that everyone has and most people under-use. During the Bulletin Board segment we’ll discover how the El Paso Fire Department saved taxpayers millions and then we’ll move to Boston to find out why a Chief Information Officer claims software is not the answer. For Tools of the Trade we’ll discuss a new book that combines wisdom from the likes of Anderson Cooper, Colin Powell and Diana Oreck of the vacuum family dynasty. Last up, some Q&A; from a subscriber who asks: Are Fishbone Diagrams just for the Analyze Phase or can they be enjoyed elsewhere? Join us as we bring “Farch” (February and March) to a close at the Just-In-Time Cafe!

Also Listen On:

Timeline

* 2:10 Appetizer of the Day

* Outlook

* iCal

* 5:45 Bulletin Board

* City of El Paso Saves Big Using Lean Six Sigma

* Shields Health Care Group Embraces Six Sigma Methodology

* 10:55 Tools of the Trade

* Ask More by Frank Sesno

* Read Our Book Review of Ask More

* 16:50 Special Request (Q&A;)

* Are Fishbone Diagrams just for the Analyze Phase or can they be used elsewhere?

* 19:50 Today’s Special

* Interview with Jay McNally of Seattle Children’s Hospital

Podcast Transcript

Welcome to Just-In-Time Café, GoLeanSixSigma.com’s official podcast where we help you build your problem-solving muscles. We share best practices from over 20 years of success helping organizations from the Fortune 500 to small and medium-size business to government achieve their goals using Lean Six Sigma.

Introduction

Tracy: Hey, Elisabeth. How are you today?

Elisabeth: Good morning, Tracy. I confess, I have a slight cold but I’m good. I’m getting better.

Tracy: Oh, that’s unfortunate. I hate that.

Elisabeth: Yeah. But what is good is coffee. So let’s get some of that. What do you say?

Tracy: I think that’s great. I’ll meet you in the dining room.

Elisabeth: Meet you in the dining room.

What’s on the Menu (Podcast Agenda)

Tracy: So Elisabeth, now that we have our cups of coffee and we’re snuggled into the corner of this little dining room, what’s on the menu?

Elisabeth: I’m glad you asked, Tracy. I am psyched for today. First, we’re going to discuss a powerful app that everyone already has on their computer. I know. And then on Today’s Bulletin Board,