Leaning Into Lean Leadership in Government, With John Dickson

Join us as we find out from John Dickson of Spokane County the secret to nearly 500% improvement!

Check out the Chicago Bulls in the news applying root cause analysis to sports medicine. Your poll results are in and we discovered the biggest obstacle to process improvement and you can listen to our review of the book, Grit, where Angela Duckworth researches what turns the average human into a superstar. You can be a superstar too. Join us at the Just-In-Time Cafe and we’ll tell you all about it!

Also Listen On:

Timeline

* 1:37 In the News

* Chicago Bulls Using Lean Six Sigma

* 5:05 The Printed Page

* Grit: The Power of Passion and Perseverance by Angela Duckworth

* Best Books to Buy (Book Review): Grit: The Power of Passion and Perseverance by Angela Duckworth

* 10:15 Last Month’s Poll Results & This Month’s Poll Question

* 12:51 Today’s Special

* Interview with John Dickson, Chief Operations Officer at Spokane County

Podcast Transcript

Tracy O’Rourke: We ask our subscribers what got in the way of improvement efforts and we got some surprising results. Stay tuned.

Elisabeth Swan: Hello, everyone. I’m Elisabeth Swan.

Tracy O’Rourke: I’m Tracy O’Rourke.

Elisabeth Swan: We are from GoLeanSixSigma.com and you’re listening to the Just-In-Time Café Podcast where we bring you fabulous apps, polls, news, books, and people so you can build your problem-solving muscles.

Tracy O’Rourke: And we get to eat because I think I got the last muffin in here.

Elisabeth Swan: You had to do some battle to get that, Tracy.

Tracy O’Rourke: I did. Good thing I’m in shape. Let’s grab a menu and get out of this crowd.

Elisabeth Swan: Yeah, I’m bringing a knife so we could split that muffin.

Tracy O’Rourke: Darn it! OK. That is much better.

What’s on the Menu (Podcast Agenda)

Elisabeth Swan: We got a promising menu today, Tracy. In the News, we’ll find out how the Chicago Bulls dip their toes into the Lean Six Sigma world by preventing injuries using the FMEA which as you know is Failure, Modes, and Effects Analysis.

For the Printed Page, we’ll discuss a book where the author interviewed not only Jeff Bezos of Amazon but his mother in her quest to understand super achievers.

And then we’ve got Poll Results from last month and a brand new follow-up poll about how to overcome obstacles to improvement efforts.

Tracy O’Rourke: I think we can hear that.

Elisabeth Swan: Careful what you ask for.

Tracy O’Rourke: Remember to stay tune for this month’s coupon code in order to get a discount on GoLeanSixSigma.com online training.

Elisabeth Swan: Up next, it’s Lean Six Sigma In the News.

In the News

Tracy O’Rourke: I’m trying to picture the Chicago Bulls using a FMEA. Isn’t that tool from aerospace, Elisabeth?

Elisabeth Swan: Yeah, it is. And you know, it’s used everywhere, not just in aerospace.