In this episode of the CX Insider Podcast, we’re joined by Professor Sam Grogan, Pro Vice-Chancellor of Education and Student Experience at Loughborough University. We dive into the future of education, the essential skills students need for a 40-year career, and how universities must evolve to meet the demands of a rapidly changing world.

Content:

00:00 – Introduction

03:10 – Preparing Students for the Future

05:03 – Technology & Social Skills in Education

07:29 – Rethinking University Structures

10:50 – The Role of Leadership in Education

17:48 – Learning, Unlearning & Relearning

22:49 – Universities as Agile Businesses

34:48 – AI in Education

39:31 – Advice for Employers Hiring Graduates

44:50 – Quick Fire Questions