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Learning and Development Best Practices, Mentor Coaching, AI in Learning | Diary of CHRO Ep04
Catarina João Morgado is the Academy Director at PwC for Portugal, Mozambique, Angola, and Cape Verde.
In this video, I’ll be speaking with a seasoned professional with nearly 20 years of expertise in Training & Development. She is also an experienced Mentor Coach.
We’ll explore key questions such as:
How should L&D initiatives align with overall business objectives?
What does a typical coaching process look like for a new client?
How is AI transforming the future of Learning & Development?
Meet Catarina João Morgado!
🔄 Follow and share to join the conversation and help us build a vibrant community of HR enthusiasts.Let’s shape the future of work—together.
Follow João Ricardo:
https://www.linkedin.com/in/joaoricardos
https://www.linkedin.com/company/dchro
https://www.instagram.com/diaryofchro/
Subscribe to the 𝘿𝙞𝙖𝙧𝙮 𝙤𝙛 𝘾𝙃𝙍𝙊 Newsletter:
https://www.linkedin.com/newsletters/diary-of-chro-podcast-7339651439327113216/
Follow the Guest:
https://www.linkedin.com/in/catarinajoaomorgado/
#DCHRO #DiaryOfCHRO #HRStrategy #PeopleFirst #HumanResources #Leadership #LeadershipDevelopment #LearningAndDevelopment #HR #careerdevelopment #hrmanagement #companyculture
(00:00) Intro
(07:23) L&D Sentiment
(09:42) L&D needs to speak the business language
(13:25) Names to empower people and create engagement in learning
(15:19) Convincing who needs to pay for the training
(17:59) Qualitative ROI over Quantitative ROI
(22:00) Everything needs to be interactive
(27:05) Continuous Learning Culture
(31:01) Help Organizational change
(32:51) Resistance to change and fear to fail
(36:06) How to manage an L&D team
(39:46) Coaching Practice
(42:48) How is Coaching different from other methodologies?
(47:46) Trust and Psychological safety with coaching clients
(51:17) Managing personal judgments in coaching
(55:20) How AI is affecting L&D?
(01:00:04) AI replacing L&D Teams
(01:01:44) L&D trends
(01:03:30) You can learn whatever you want with AI
(01:07:04) Ethical dilemmas with AI in L&D
(01:08:52) What would you do with an unlimited budget?
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By with João RicardoCatarina João Morgado is the Academy Director at PwC for Portugal, Mozambique, Angola, and Cape Verde.
In this video, I’ll be speaking with a seasoned professional with nearly 20 years of expertise in Training & Development. She is also an experienced Mentor Coach.
We’ll explore key questions such as:
How should L&D initiatives align with overall business objectives?
What does a typical coaching process look like for a new client?
How is AI transforming the future of Learning & Development?
Meet Catarina João Morgado!
🔄 Follow and share to join the conversation and help us build a vibrant community of HR enthusiasts.Let’s shape the future of work—together.
Follow João Ricardo:
https://www.linkedin.com/in/joaoricardos
https://www.linkedin.com/company/dchro
https://www.instagram.com/diaryofchro/
Subscribe to the 𝘿𝙞𝙖𝙧𝙮 𝙤𝙛 𝘾𝙃𝙍𝙊 Newsletter:
https://www.linkedin.com/newsletters/diary-of-chro-podcast-7339651439327113216/
Follow the Guest:
https://www.linkedin.com/in/catarinajoaomorgado/
#DCHRO #DiaryOfCHRO #HRStrategy #PeopleFirst #HumanResources #Leadership #LeadershipDevelopment #LearningAndDevelopment #HR #careerdevelopment #hrmanagement #companyculture
(00:00) Intro
(07:23) L&D Sentiment
(09:42) L&D needs to speak the business language
(13:25) Names to empower people and create engagement in learning
(15:19) Convincing who needs to pay for the training
(17:59) Qualitative ROI over Quantitative ROI
(22:00) Everything needs to be interactive
(27:05) Continuous Learning Culture
(31:01) Help Organizational change
(32:51) Resistance to change and fear to fail
(36:06) How to manage an L&D team
(39:46) Coaching Practice
(42:48) How is Coaching different from other methodologies?
(47:46) Trust and Psychological safety with coaching clients
(51:17) Managing personal judgments in coaching
(55:20) How AI is affecting L&D?
(01:00:04) AI replacing L&D Teams
(01:01:44) L&D trends
(01:03:30) You can learn whatever you want with AI
(01:07:04) Ethical dilemmas with AI in L&D
(01:08:52) What would you do with an unlimited budget?