Elizabeth Ziegler, Director of Fraud, Consumer, at Lloyds Banking Group, offers an unfiltered look at the daily battle against financial crime. From tackling scams to navigating the ethical complexities of dealing with unwitting money mules, she shares real-world insights on protecting millions of customers.

Discover how Lloyds is using AI-driven intelligence to stay ahead of evolving threats—and what the UK can learn from global frontrunners like Australia and Singapore. Plus, get a glimpse into what’s next for fraud prevention in 2025 and beyond.