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Leaving $ on the table? An overview of retail warranty reimbursement


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Are you leaving money on the table when it comes to reimbursement on warranty parts and labor?

A Retail Warranty Reimbursement law was put in place in Virginia in 1998 and entitles dealers to full retail warranty reimbursement from manufacturers on parts and labor. (Before the law, and even today, many dealers only receive the standard 40% markup or MSRP.)

Legislation in 46 states (and counting) entitles automotive dealers to be reimbursed by manufacturers for warranty work at retail, which is actually the dealer’s customer “repair” rate. However, complex state statutes, manufacturer protocols and pressures, gatekeepers, and limited internal resources are just a few of the challenges that make receiving full retail warranty reimbursement difficult for automotive dealerships.

We talk today to VADA partner Armatus Dealer Uplift Managing Member Joe Jankowski. Armatus brings almost $100,000 a year in parts gross and $65,000 in additional labor gross, on average, to dealers nationwide. They handle the entire retail warranty process with no upfront fees – and they don’t get paid until you do.

Learn more about Armatus: https://dealeruplift.com

 

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VADA LiveBy Virginia Automobile Dealers Association

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