South Africans expecting a Road Accident Fund (RAF) pay-out after receiving an approved court order, can wait up to one year before seeing any money. This is another excruciating delay after having typically waited between 2 to 5 years for the case to come to trial.

Payments are delayed due to inefficiencies and serious financial woes at the RAF, reported to have a massive R17 billion in unpaid claims. In addition, the Covid-19 pandemic has caused further trial and pay-out delays with the RAF being largely shut down since lockdown began in March this year.

Guest: Elad Smadja, CEO of RAFPay