West Valley City Police Chief Lee Russo says that for a long time, police officers went to the scene of domestic violence calls and treated them in a "mechanical way." They would ask for the facts — the who, what, and where — and then move on. But, Russo says, that type of investigation wasn't doing much to help the victims and the officers oftentimes failed to recognize that behind a physically abused victim, there was a psychologically abused person, as well. In January, his officers began using the Lethality Assessment Protocol (LAP) program to help connect domestic violence victims to resources that can help them.