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Lemme Tell Ya ’Bout Self Checkout - Convenience or Chaos?
Self-checkout lanes promised to make shopping faster and easier—but have they actually done that? In this episode of The Tom Gulley Show, Tom dives deep into the world of self-checkout technology, exploring how it’s changed retail, frustrated shoppers, and sparked debates about jobs, theft, and the future of automation.
From the first experimental kiosks to today’s AI-powered scanners, we’ll look at how we got here, who really benefits, and why so many customers either love or loathe self-checkout. Plus, Tom shares funny (and frustrating) real-life experiences that every shopper can relate to.
👉 Tune in for smart talk, sharp wit, and the kind of perspective only The Tom Gulley Show delivers.
📺 Watch now to find out:
Why retailers pushed self-checkout so hard
How it affects store jobs and customer service
The psychology behind why people hate those machines
What the next generation of checkout tech could look like
View all episodes
By Tom Gulley
3
1414 ratings
Self-checkout lanes promised to make shopping faster and easier—but have they actually done that? In this episode of The Tom Gulley Show, Tom dives deep into the world of self-checkout technology, exploring how it’s changed retail, frustrated shoppers, and sparked debates about jobs, theft, and the future of automation.
From the first experimental kiosks to today’s AI-powered scanners, we’ll look at how we got here, who really benefits, and why so many customers either love or loathe self-checkout. Plus, Tom shares funny (and frustrating) real-life experiences that every shopper can relate to.
👉 Tune in for smart talk, sharp wit, and the kind of perspective only The Tom Gulley Show delivers.
📺 Watch now to find out:
Why retailers pushed self-checkout so hard
How it affects store jobs and customer service
The psychology behind why people hate those machines
What the next generation of checkout tech could look like