Mastering Communication

Lesson 10. NVC in Action - At Work


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You’ll learn how NVC can be applied in the workplace through an example. 

In this final lesson, Newt is joined by collaborator Ali Miller, to enact a difficult conversation between two coworkers: Jolie and Kent. Kent is Jolie’s manager, and why he knows NVC, Jolie is not a practitioner. This is an uninterrupted conversation, but you will be able to identify the progress on each side. 

Here are the topics covered in this lesson: 

  • The conversation: Jolie gives Kent some feedback. 
  • Development of the first issue: acknowledging ideas. 
  • Development of the second issue: worrying about the team. 
  • Closing. 
  • Assignment: An invitation to revisit and practice these skills. 


Contact us with any feedback or questions: 
[email protected] 
@newtbailey

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