You’ll learn about the power of speaking with observations and without judging.

In this lesson, Newt will explain in-depth the first component of NVC: Observations. You will learn about the difference between observation and evaluation language.

Here are the topics covered in this lesson:

• How to observe without judging, by speaking accurately and avoiding divisive language.
• Observations as a tool for bringing up sensitive issues in a safer way.
• How to avoid triggering a defensive response in others.
• Example: a couple argues over a missing charger.
• How to convert evaluation language to observations.
• Where does evaluation language come from?
• Homework: getting in the habit of listening for your evaluation language.

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