This Is NOT What I Signed Up For

Lessons from a Business Coach


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In this episode, Ross interviews Brent Spilkin, a seasoned business coach with a rich background in various industries. They discuss Brent's journey from running a food manufacturing business to becoming a successful coach, emphasizing the importance of communication, managing upwards, and balancing feedback in management. Brent shares valuable insights on how new managers can navigate their roles effectively, manage relationships, and foster a positive work environment while addressing challenges.

Takeaways:

  • Good managers adapt their communication style based on their audience.
  • Understanding the motivations of team members is crucial for effective management.
  • New managers should frame their communication to align with business goals.
  • Balancing positive and negative feedback is essential for team morale.
  • Managing upwards involves understanding what your boss needs to succeed.
  • Providing solutions rather than just problems is key for new managers.
  • Recognizing successes is as important as addressing challenges.
  • The 'Cobra and Puppies' principle highlights the need for balanced communication.
  • Creating a culture of problem-solving empowers team members.

About Brent:

Brent Spilkin, affectionately called “Spillly with 3 Ls” has spent the last 25-odd years discovering what makes him happy besides architecture, driving ambulances, pickling mango achaar, distribution and redeveloping the inner city. He now gets his kicks from growing talented creative individuals and entrepreneurs in their businesses around the world by putting them through his business coaching methodology.

https://spillly.com

About your host, Ross:

Ross started his management career by being promoted from technical specialist to manager of a global team. This was not an easy transition at first but it blossomed into an exciting management career spanning over a decade in corporate and enterprise software environments. Ross has managed development teams, technical teams, call centres, and entire software divisions across several countries.

Intro music from #Uppbeat (free for Creators!):

https://uppbeat.io/t/soundroll/vacation-beat

License code: WM2CBDQ0C2W0JGBW

Outro music from #Uppbeat (free for Creators!):

https://uppbeat.io/t/soundroll/vacation-beat

License code: WM2CBDQ0C2W0JGBW

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This Is NOT What I Signed Up ForBy Ross Saunders