This week on The Penny Drop Penny recalls one of her top five talkback segments from her days as a radio presenter with the ABC. She unpacks one of the reasons why people couldn't help but call in and contribute to the conversations and reckons this can be a useful way to get inside people's heads no matter where you are. 

(Speaking of conversations, if you like to chat with Penny about how she could work with you or your organisation you can book a spot here: https://calendly.com/thepennydrop/30min)

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