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Don Champion, SVP of Sales and Development for Penn Station East Coast Subs, joins us this episode to explore the major shifts in the fast-casual dining industry and how brands are adapting to changing customer expectations. We dive into strategies for growth, maintaining brand identity, and the critical role of franchise owners in delivering value and engagement.
By Eulerity5
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Don Champion, SVP of Sales and Development for Penn Station East Coast Subs, joins us this episode to explore the major shifts in the fast-casual dining industry and how brands are adapting to changing customer expectations. We dive into strategies for growth, maintaining brand identity, and the critical role of franchise owners in delivering value and engagement.