In a world that has become incredibly complex, the need for simplicity is more important than ever. Titi Cole, the CEO of Legacy Franchises at Citi, is at the front lines of delivering that simplification. In this episode, she joins J.R. Lowry to share with us how she is leading her team through that simplification process with pride, excellence, and empathy. Aside from taking on a very important leadership position, Titi is also breaking down many barriers in her career. She is the first black woman to serve on Citi’s Executive Management Team and was recognized among the Most Powerful Women in Banking by American Banker. Titi tells us the journey she took to be where she is now while imparting key lessons she learned in leadership. Staying on top of what’s happening in the world, she then talks about digital transformation and innovations happening in the banking industry. She shares what she loves about consumer banking and how Citi is lowering the barriers to access for low-income consumers. Follow along to this conversation and hear more from Titi about simplifying banking and leading an organization against all barriers.

Check out the full series of "Career Sessions, Career Lessons" podcasts here or visit pathwise.io/podcast/. A full written transcript of this episode is also available at https://pathwise.io/podcasts/titi-cole.