Lessons learned by 4 repo agents

Four forthcoming repossession agents shared a variety of personal and professional anecdotes last week during the North American Repossessors Summit in Orlando, Fla.

In a conference session titled, “What I Wish I’d Known…A Cautionary Tale for Small, Medium, & Large Recovery Companies,” the conversation included:

—Ray Franklin of National Locating & Recovery, Inc.

—Matt Freeman of Professional Towing and Recovery

—Richard Grosvenor of Speedy Recovery Services, Inc.

—Starr Sawalqah of Alpha Recovery