In this episode, Kendall Hines shares his entrepreneurial journey from working in his family's lawn care business to founding and selling LawnBot, and then launching Clicki, a referral software for small businesses. Starting in the lawn care industry, Kendall learned the value of sales and marketing, transforming his family's business from a stagnant operation into a million-dollar enterprise.

He then identified a gap in the market for online lawn care services, leading to the creation of LawnBot. After selling LawnBot, Kendall noticed how local businesses struggle with referrals and founded Clicki to streamline the referral process, aiming to keep capital within local communities and away from big tech advertisement expenses.

Throughout the conversation, he emphasizes the importance of excellent customer experience, product-led growth, and maintaining curiosity as a driver of entrepreneurial success.

00:49 The Importance of Sales and Growth in Business

03:33 Expanding Beyond Lawn Care

05:09 Introducing Clicki

06:30 Maximizing Growth

10:24 Building a Sales Team and Scaling Beyond

16:09 Transitioning to WorkWave and the Birth of Clicki

21:57 Exploring Clicki: A Game-Changer for Referrals

24:29 Maximizing Referral Programs

28:03 The Future of Referral Rewards

31:44 Marketing and Growth Strategies for Clicki

35:16 Building a Quality Product

39:42 Curiosity and Continuous Improvement