As 2020 comes to a close, it is time to pull out those crystal balls and look at some top predictions for the business world in 2021. Near the end of each year, I do research to determine what experts believe will be the top trends in business for the coming year. It is interesting how most agree with several leading concepts. Let’s take a look at a few. Convenience is absolutely critical. Regardless of business category, the customer now demands it. Coming out of the experiences of 2020, all