Jeff Dangelo, breaks down how RA is acquiring and scaling brokerages, using AI to automate operations, and turning tech into a real growth lever instead of just another shiny tool. This episode dives into acquisitions, freight tech, AI voice agents, and why the next winners in logistics will be the ones built to move faster with fewer people.

Key Chapters:

(0:00)  Background and Introduction

(02:42) Joining as Co-Founder

(04:37) Organic Growth Playbook

(08:48) Tech as Sales Wedge

(14:07) Acquisition Targets and Earnouts

(18:16) Wiring Up the Platform

(22:26) AI Agents Cover Loads

(25:36) Why AI Works Here

(34:37) AI Native Platforms

(36:39) Wilson The AI Coordinator

(40:15) Surround Visibility Stack

(43:53) Retention Through Experience

(48:31) Constellation Go To Market

(57:49) Tech Plus Brokerage Model

(01:00:01) AI Impact And Team Design

(01:04:01) Culture Efficiency And Wrap

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