Dr. Muddassir Ahmed of SCMDOJO SENSEI talks about what they do; building AI that thinks like a practitioner, not a search engine; & boosting outcomes in 5 ways.
IN THIS EPISODE WE DISCUSS:
[03.41] Dr. Muddassir's career journey and how it led him to found SCMDOJO.
"Most people that come into supply chain are not supply chain educated.. So if you throw them a new project or problem, they struggle to get to the root cause of it because they lack technical competencies."
[09.38] An overview of SCMDOJO, what they do, and how they help their customers.
"We're the world's largest online academy, with three tracks: supply chain, procurement and logistics… All the core competencies are covered, as well as soft skills and technology."
[13.37] A closer look at SENSEI, how it's trained, and what it does.
"It's your personal AI consultant."
[18.49] The three core customer profiles for SCMDOJO and SENSEI.
[21.06] Why generic AI is not built for supply chain.
"AI is a good tool to get started… But domain knowledge is extremely important… Ask ChatGPT a question, and use the same prompt in SENSEI. The granular detail, technical sophistication and accuracy of the answer – you will see a marked difference."
[24.35] From cost to operational speed, the key challenges SENSEI is helping to solve.
"Decision latency is a big problem… people spend a lot of time discussing the problem and less time on execution."
[26.26] What supply chain professionals are looking for, and why SCMDOJO SENSEI is the right solution.
[28.22] An overview of Mode 1: ASK, and how it differs from generic AI or an internet search.
"You have enterprise models for millions of dollars, or ChatGPT which is hallucinogenic and generic – and there's nothing in between."
[31.05] An overview of Mode 2: DIAGNOSTICS, and what organizations can do with it.
[32.54] An overview of Mode 3: AGENTIC WORKFLOWS, and how teams use them.
"This is the future of SENSEI."
[34.04] An overview of Mode 4: DRAFT, and how it helps teams leverage best practices.
[35.11] What security and compliance looks like with SENSEI.
[37.22] An overview of Mode 5: ANALYSE, and how practitioners can use it to better examine a problem.
[39.16] The results SENSEI is driving for businesses and teams.
"If you deploy any tool, you have to think about the business case and it should do one of two things: improve customer experience or drive internal efficiencies."
[41.45] The importance of community, and how it helps shape SENSEI.
[43.04] The future for SENSEI and SCMDOJO.
RESOURCES AND LINKS MENTIONED:
Head over to SCMDOJO SENSEI's website now to find out more and discover how they could help you too. You can also connect with SCMDOJO SENSEI and keep up to date with the latest over on Instagram or Facebook, or you can connect with Dr Muddassir on Instagram or Facebook.
Check out our other podcasts HERE.
