1. Living in your head
2. Why you process- to be safe
3. Analyzing, Thinking, Process, Checking out
4. Checking out & staying checked out
5. The cause and effect of processing
6. Reacting
7. Responding
8. Being grounded in the present
9. Being simple
10. Passive aggressive behavior and the effects
11. Changing your communication style
12. Letting go of saying the wrong thing
13. Living in peace- Letting go of the outcome