In this episode of Imaging Informatics Unplugged, we sit down with Dr. Jay Crawford—educator, innovator, and one of the foundational voices in imaging informatics. With over 30 years of experience, Jay has helped shape the field from the early days of PACS and digital imaging to global training initiatives in places like Malawi.We explore why technical skills alone are no longer enough, how to build transferable knowledge beyond button-clicking, and the soft skills today’s professionals need to truly thrive. Jay also shares hard-won lessons from training imaging professionals across dramatically different healthcare environments and the importance of adapting to local realities.This episode is packed with insight for PACS admins, imaging analysts, healthcare IT professionals, educators, and anyone looking to level up in this space.🌐 Website: https://www.nagelsconsulting.com🎓 Courses: https://learn.nagelsconsulting.com🔗 LinkedIn: /nagels-consulting