Welcome to the May edition of the Arcot podcast! In this podcast, James Jenkins and Matt Cooke share the issue of 3DS challenge rates; specifically that they are too high. While PSD2 compliance drove challenge rates higher, we now have an opportunity to leverage data, rules, and exemptions to reduce friction for cardholders. The benefits of this approach are self-evident; cardholders complete more transactions, resulting in more revenue, interchange, and business for merchants.

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Hope you enjoy this edition!