This episode is all about how client Christie left higher education for customer success, and it's a great listen for folks who are trying to discover their transferable skills, wanting to leave higher ed, or considering a move into customer success.

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Join your host Cristin Downs and today's guest Christie Nadratowski as they discuss Christie's journey from higher education to ed tech, and then into her current career in customer success. They explore the various paths into higher education, the skills needed to move from a manager role into a director role, and how Cristin's coaching helped Christie realize that her skills are valuable outside of higher education. Learn how to make the most of your transferable skills and get tips on transitioning from higher ed to industry.

In specifics we talk about:

• How Christie got started in higher education to begin with
• What drove her departure from the industry
• Both our thoughts on what drives the toxicity in higher education
• How and what we identified as Christie's transferable skills
• How coaching can help work through some of emotions one experiences related to their own self worth and work
• What working in customer success involved
• The difference between customer success manager and director roles
• Christie's tips for how to go about pivoting

Click here to listen on a dozen different platforms!

Important links:

• Christie's LinkedIn
• The Success Hacker certification Christie mentions