Companial Talkie

Licensing for Dynamics 365 Copilots for Sales and Customer Service

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Microsoft has almost 30 copilots on offer, which are constantly evolving and changing. Now there is clarity on

the licensing of Dynamics 365 Copilots for Sales and Customer Service. 

Chris and Ursula are talking about what the situation is regarding Copilots in Dynamics 365 Customer Engagement applications, what requirements are needed and what additional license costs will be incurred.

 

Questions answered in this Talkie:

  • What do partners need to know to understand Copilots in Microsoft terms?
  • Is it Copilot for Sales or Sales Copilot?
  • How are Copilot for Sales and Copilot for Customer Service licensed?
    • ...more
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