We all need some help. Every one of us is dealing with situations we didn't anticipate. Stress and uncertainty are real these days, in old and new forms. We need to remember all of the sources of help available to us, as well as the ways we can be of service to others. In this excerpt from Shock Waves: A Practical Guide to Living with a Loved One's PTSD, Cynthia Orange teaches us how to ask for help, how to best offer help, and how to make our crisis-filled days a little bit more predictable.