Discover how the NEXT technology team grew from 300 to over 1,800 experts driving our global retail and website innovation.
In this episode, we sit down with two members of our specialist technology team to explore the incredible evolution of their roles and the company culture that powers our digital growth.
From our roots in traditional retail to managing a massive, sophisticated e-commerce platform, our teams are structured into dedicated technology groups. These groups support everything from warehouse logistics and product development to store technology and HR.
We dive deep into our current initiatives, including how a centralised "ways of working" role is driving efficiency across departments. You will also learn how we use innovation days to rapidly prototype ideas, collaborate in person to solve complex problems and integrate AI as an enabler to automate administrative tasks. At NEXT, we champion an "attitude of taking it on" which fosters internal mobility, career progression and continuous learning. If you are looking to join a team that values your ideas, remember to always say "yes" to challenges and never be afraid to ask questions.
0:00 The NEXT Tech Evolution
1:15 Scaling From 300 to 1,800 Experts
3:40 How Our Specialist Technology Groups Structure Innovation
6:10 Collaboration and Shared Ways of Working
8:45 Using AI as an Enabler to Automate Tasks
11:20 Career Growth and Taking It On at NEXT
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