Ling Song is the Seller Empathy Lead at Send Chinatown Love (SCL), an organization that provides an online platform to low-tech, cash-only, Asian-owned small businesses that have been disproportionately impacted by COVID-19.  Ling's family business, New Win, is also the second merchant that SCL onboarded to their online platform. In this episode, Ling explains to use how SCL came to be, how the mission has evolved and developed overtime, and the importance of supporting and safeguarding Chinatown.