Advice from a Call Center Geek!

Linkedin AMA Episode: Implementing AI into Your Contact Center Wisely- What To Do First


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This episode is less theory and more "What you need to do!"
This audio recording is from the LinkedIn Audio Event we hosted on Friday, November 3, 2023. It's an in-depth discussion that covers all the preliminary steps you should consider before embarking on your journey into Artificial Intelligence. 

We also explore the various tools that can significantly enhance your experience and effectiveness in the field. Additionally, the conversation includes insights into some of the most exciting and innovative tools that we anticipate will emerge in the AI landscape soon. 

This episode is aimed at providing you with a comprehensive understanding of how to get started with AI and the technologies that could play a crucial role in shaping your experience.

 Through Expivia Digital, Tom works with contact center leaders on CCaaS platform selection, AI implementations, and NICE Studio and integration services. 

Same honest, vendor-neutral advice you hear on the Call Center Geek podcast, applied directly to your specific operational challenges. 

Schedule a consultation at ExpiviaDigital.com to discuss your contact center technology strategy. 

Click here:

expiviadigital.com



Follow Tom: @tlaird_expivia
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Advice from a Call Center Geek!By Thomas Laird

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